eISSN : 2466-1201 / pISSN : 2466-1198
한국위기관리논집 [Crisisonomy], Vol.18 no.4 (2022)
pp.35~49
- A Study on the Improvement Plans of Fire Service Experience Hall* - Using 3C Analysis, In-depth Interview, SWOT Analysis - -
본 연구는 유사 안전교육체험시설이 증가하고 학령인구가 감소하는 환경에서 소방체험관의 특성화 및 경쟁력 확보를 목적으로 하여 개선방안을 수립하고자 하였다. 본 연구에서는 3C분석, 전문가 심층면접 등을 바탕으로 SWOT 분석을 실시하였다. 3C분석을 통해 방문객, 타 기관, 소방기관의 특성 및 변화 가능성을 분석하였고, 전문가 심층면접을 통해 소방 조직 내외부 전문가들의 의견을 수렴하고, 안전교육 전망 의견을 취합하였다. 3C분석과 심층면접 분석 결과를 바탕으로 SWOT 요인 9개를 도출하였으며, 이를 바탕으로 개선방안(전략) 4가지를 제시하였다. SO전략으로 ‘소방청 주도 안전교육 프로그램 개발⋅보급’을 제시하였고, ST전략으로 ‘소방안전교육강사 전문성 강화’를 제시 하였다. WO 전략으로 ‘소방기관간 안전교육 프로그램 홍보 강화’를 제시하였고, WT전략으로 ‘체험 연령층의 확대 및 소방만 가능한 교육 콘텐츠 개발’을 제시하였다.
소방체험관 개선방안 연구 - 3C 분석, 심층면접, SWOT분석을 활용하여 -
This study attempted to establish improvement measures for the purpose of characterizing fire service experience halls and securing competitiveness. In this study, SWOT analysis was conducted based on 3C analysis and in-depth interviews with experts. Through 3C analysis, the characteristics and potential for change of visitors, other organizations and fire service organizations were analyzed, and opinions of internal and external experts of the fire service were collected through in-depth interviews with experts, and opinions on safety education prospects were collected. Based on the results of the 3C analysis and the in-depth interview analysis, nine SWOT factors were derived, and four improvement measures(strategies) were presented based on this. As an SO strategy, 'Development and distribution of safety education programs led by the National Fire Agency' was suggested, and as an ST strategy, 'strengthening the expertise of fire safety education instructors'. As a WO strategy, 'connection and promotion strengthening of safety education programs between fire agencies' was suggested, and as a WT strategy, 'expanding the experience age group and developing educational contents that can only fire agencies has’ was suggested.