This study aims to analyze the perceptions of climate crisis risk, roles of actors, green living practices, carbon neutrality policies, and policy outcomes to set policy directions for achieving carbon neutrality to overcome the climate crisis. The main findings of this analysis are as follows. First, there are gender differences in risk perceptions between men and women regarding the likelihood of survival threats from the climate crisis. Second, there are differences in the roles of different actors in carbon neutrality policy behavior. Third, respondents are currently uncomfortable with the idea of going carbon neutral, and policy effectiveness is low. Fourth, respondents are willing to accept the inconvenience of strengthening laws and regulations to realize carbon neutrality. Fifth, the most common way to learn about pro-neutrality policies is through mass media. Sixth, purchasing recycled products and recycling consumption were the most preferred actions. Seventh, the lack of information on the scope and timing of climate change impacts was the most serious problem with the carbon neutrality policy. The most preferred policies were: recognizing the seriousness of the climate crisis and environmental education, supporting social systems, and providing incentives and points.